• Accessibility
  • Accessibility Laws
  • Accessibility Plans
  • Accessible Customer Service Policy
  • Grand River Accessibility Advisory Committee
  • Personal Attendant for Leisure Card
  • Third Party Contractors
• Building
• Community Alert Network
• Engineering/Public Works
• Finance
• Fire
• Forms
• Grants and Special Assistance
• Licensing
• Marriages
• New Residents to Woolwich Township
• Permits
• Planning
• Recreation
• Residential
• Signs

Third Party Contractors

Under Ontario Regulation 429/07 the Township is required to ensure that all full-time, part-time, volunteer, and seasonal staff are trained in providing accessible customer service. This regulation also includes third party contractors and agents acting on behalf of the Township.

Several training methods were developed to train staff, volunteers and third party agents.

• Accessible Customer Service Booklet
• Accessible Customer Service Pamphlet

Staff, volunteers and third party contractors are required to provide in writing that they have reviewed the materials. This can be done by completing the Accessible Customer Service Sign Off Form and returning the form to the Accessibility Coordinator, 24 Church Street West, 2nd Floor, Elmira.